Returns & Exchanges
At Alpinestars, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange any unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in new, unworn condition to qualify for a refund.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; once received, our team will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing