Frequently Asked Questions
Everything you need to know about our premium performance gear and apparel.
How do I determine the correct size for Alpinestars gear?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and inseam to compare against our specific fit guides, as technical performance gear often fits differently than casual fashion.
What is your return policy for online orders?
You can return any unused item in its original packaging with tags attached within 30 days of delivery. Please note that safety equipment must be in pristine condition to qualify for a refund.
Do you offer international shipping?
Yes, we ship Alpinestars products worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.
How should I clean and maintain my leather gear?
Leather items should be cleaned using a damp cloth and specialized leather cleaner. Avoid direct heat sources when drying and apply a leather conditioner periodically to maintain flexibility and durability.
Are your products covered by a warranty?
All Alpinestars products are covered by a limited warranty against defects in materials and workmanship for a period of one year from the date of purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.